I scream. You scream. We all scream … out of sheer rage that the McDonald’s ice-cream machine is busted again.

By now it is well known among connoisseurs of the fast-food giant’s frozen desserts that McDonald’s ice-cream machines often break down. The technical problems that regularly befall the contraptions can make McFlurries, shakes and other treats unattainable.

McDonald’s has acknowledged the issue. But customers are not lovin’ it.

The problem has gotten so widespread there’s even an online tool that lets you track malfunctioning machines across the United States.

Now, the feds are reportedly on the case.

According to a report in The Wall Street Journal, the Federal Trade Commission contacted McDonald’s franchise owners over the summer looking for information about the broken ice-cream machines.

McDonald’s franchisees have long griped about the machines, the newspaper reported, which require a nightly cleaning cycle that can fail and require a technician to fix.

The Biden administration is looking more closely at manufacturers

The move comes as the Biden administration looks broadly at whether manufacturers have been blocking owners from fixing broken products themselves, the newspaper said. Advocates of the “right to repair” movement

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https://www.npr.org/2021/09/02/1033715465/mcdonalds-ice-cream-machines-mcflurries-ftc-investigation